What’s Nexts
Watch the full Intro video to fully understand how to navigate your Client Portal
Project Name: new EPDM full roofing replacement
Customer Information:
Customer: Pawree Say
Location: 201 E Front St, Albert Lea, MN, 56007
Current Stage:
Proposal Accepted: Completed
Agreement Accepted: Completed
Deposit Received: In Progress
Materials Ordered: Pending
Material Delivered: Pending
Start Of Construction: Pending
Final Inspection: Pending
Project Completion: Pending
estimated start date:
June 22, 2026
estimated completion:
July 4 , 2026
Project Manager:
Julian Baltazar
contact information:
Phone: 507-391-1794
Financial Center
Total Project amount: $21,568
deposit waiting to be received: $5,392
remaining balance: $16,176
upcoming payment, once the start of demolition:
$5,392
Upcoming payment once the start of the EPDM installation:
$7,548.80
Upcoming payment after the final closeout is complete:
$3,235.20
Project Progress:
Go ahead and view your project schedule by tapping on the orange button. This will take you to the Gantt chart, and the schedule will adjust with the project.
All documentation, daily logs & updates will be sent to your phone under Site Cam.
FAQs
When will materials arrive?
1
Material delivery timelines vary depending on the products selected for your project and current supplier lead times. Some materials may be stocked and readily available, while others may require special ordering.
Our team works closely with suppliers to coordinate material deliveries with your scheduled construction start date whenever possible. Any significant updates regarding material delivery will be communicated through your Client Portal.
What if weather delays construction?
2
Construction schedules can be affected by weather conditions, including rain, snow, high winds, and other events that may impact jobsite safety or the quality of workmanship.
If weather-related delays occur, our team will adjust the schedule as needed and keep you informed of any changes. While delays can occasionally affect timelines, we remain committed to completing your project as efficiently as possible without compromising quality.
Can I make changes after signing?
3
Yes. Additional work can be added to your project after the agreement has been signed.
Any requested additions or modifications will be documented through a formal Change Order outlining the revised scope of work, associated costs, and any potential schedule impacts. Work will not proceed on the requested changes until the Change Order has been approved.
Payment due dates are outlined in your agreement and will also be displayed within your Client Portal.
Payments are due according to the schedule specified in your contract. If you have any questions regarding upcoming payments, balances, or invoices, please contact our office for assistance.
4
when are payments due
5
will someone contact me before construction starts?
Yes. A member of our team, typically Julian or Servando, will contact you prior to the start of construction.
During this call, we will review project logistics, confirm access to the property, discuss parking and staging areas for equipment and trailers, and answer any final questions before work begins.
do I need to be present during construction?
6
No. In most cases, you do not need to be present during construction as long as our team has access to the project site.
However, we do recommend remaining available by phone in case questions arise during the construction process. We will continue to provide updates through your Client Portal as work progresses.
7
How does WARRANTY service work?
If you experience an issue that may be covered under our workmanship warranty, you can submit a warranty request directly through the Client Portal.
Please provide a detailed description of the issue along with any supporting photos. Our team will review the request and schedule an inspection if necessary.
If the issue is determined to be a covered workmanship defect, repairs will be completed at no cost to you. If the issue falls outside the scope of the workmanship warranty, we will provide recommendations and, if requested, a proposal for any necessary repair work.
Warranty & service information.
1-Year Workmanship Warranty
Construction Solutions LLC provides a one (1) year workmanship warranty beginning on the date of substantial project completion.
This warranty covers defects resulting from improper installation or workmanship performed by Construction Solutions LLC.
Examples of covered items may include:
• Improperly installed steel panels, trim, doors, or accessories
• Structural deficiencies resulting from installation errors
• Leaks caused by installation defects
• Work that does not conform to the agreed project scope due to workmanship issues
If a covered workmanship defect is identified during the warranty period, Construction Solutions LLC will inspect the issue and perform necessary repairs at no cost to the customer.
What Is Not Covered
The workmanship warranty does not cover:
• Damage caused by misuse, abuse, neglect, or improper maintenance
• Damage caused by the property owner or third parties
• Vehicle impacts, equipment impacts, or accidental damage
• Storm damage, wind events, hail, flooding, fire, or other acts of nature
• Normal wear and tear, fading, weathering, or cosmetic aging of materials
• Structural modifications made after project completion by others
Manufacturer Material Warranty
Many building materials used in your project are covered by separate manufacturer warranties.
Examples may include:
• Steel panels
• Paint systems and finishes
• Doors and door components
• Windows and accessories
Material warranties are provided by the manufacturer and are subject to their specific terms and conditions.
If a material defect is approved by the manufacturer and replacement materials are provided under warranty, the customer is responsible for labor costs associated with removing and reinstalling the materials unless otherwise stated by the manufacturer.
Construction Solutions LLC can provide a proposal for replacement labor if requested.
Warranty Claim Process
Submit a warranty request through the Client Portal.
Include photos and a description of the issue.
Our team will review the request and schedule an inspection if necessary.
If the issue is determined to be a covered workmanship defect, repairs will be completed at no cost to the customer.
If the issue is not covered under the workmanship warranty, we will provide recommendations and a repair proposal if requested.
Warranty request form:
Use this form to submit any warranty service request